Frequently asked questions

Ordering from SidesMedia takes three steps: pick a platform and service, choose a package size, then paste the public link to your profile or post at checkout. Delivery usually starts within 30 minutes and you never create an account or share a password. Browse everything we sell on the pricing page.

SidesMedia never asks for your password, and no legitimate growth service should. We only ever need the public link to whatever you want to grow — your profile, video, post or track. Your account credentials stay entirely private, on one-off orders and on subscriptions alike.

SidesMedia covers 60+ platforms, including TikTok, YouTube, Twitter (X), Spotify, Twitch, LinkedIn, Snapchat, SoundCloud, Telegram, Discord, Pinterest and Reddit. The full list with starting prices is on the pricing page, and every service is listed on the sitemap.

No account is needed to place an order — you check out with an email address alone. A free dashboard is available if you want to track orders, manage a subscription or hold growth credits, but it is optional.

Buying followers is safe when the accounts delivering them are real and the delivery is gradual. SidesMedia delivers from real, active accounts and drip-feeds larger orders so the growth reads as organic rather than as a spike. We have delivered over 1 million orders without an account ban. What is genuinely risky is bot networks, sudden mass delivery, and any service that asks for your password.

No — TikTok, YouTube and the other major platforms suspend accounts for bot activity and for password-sharing with third-party apps, not for receiving engagement from real users. Because SidesMedia never touches your credentials and delivers from active accounts, there is nothing for a platform to detect. Bot-generated engagement is what triggers enforcement.

Every SidesMedia order is fulfilled by real, active accounts rather than generated bots. That is why the engagement looks natural in your analytics and why retention holds. It is also why we can offer a 30-day refill guarantee — a bot service cannot.

Standard delivers real, active accounts at the base price. Premium delivers from higher-authority accounts, starts faster and retains better, for roughly a third more. Premium is worth it on a profile you are building long term; Standard is fine for a one-off push on a single post.

Buying social media engagement is legal — it is a marketing service, not a regulated one, and businesses have bought promotion for as long as social platforms have existed. What it interacts with is each platform's own terms of service, which is why delivery method matters far more than legality. Our safety guides go through this platform by platform.

Most SidesMedia orders begin within 30 minutes of payment. Smaller packages typically complete inside 24 hours; larger orders are drip-fed over several days on purpose, because a natural ramp is both safer and more convincing than an overnight jump.

A single order is delivered to the one link you provide. To spread engagement across everything you publish, an Auto-Engagement subscription delivers to each new post automatically instead — that is the surface built for it.

Every SidesMedia order carries a 30-day refill guarantee. If the count drops within that window, message support with your order ID and we top it back up — no questions asked. Some natural drop-off happens on every platform as accounts go inactive; the refill exists to cover it.

Yes — order status is available from the order tracking page using the email you checked out with, and in the dashboard if you use one.

SidesMedia packages start at $1.99 for a small kickstart and scale into the low $100s for creator-tier bundles, with per-unit pricing dropping as the package grows. Every service has its own price list — the full table is on the pricing page.

Yes — subscription plans are priced 15% below the same amount bought one-off, and annual billing takes a further 20% off. If you order the same service most months, subscribing is strictly cheaper than repeating the order.

You can pay by card, Apple Pay, Google Pay or crypto on our payment provider's hosted checkout page. SidesMedia never sees or stores your card details.

Every SidesMedia order is backed by a money-back guarantee. If an order is not delivered as described, contact support with your order ID and we refund it. Full terms are in the refund policy.

Checkout runs over SSL on every page and payment is handled by a PCI-compliant provider on their own hosted page, so your full card details never reach our servers.